NHTSA Complaint #10762960 — 2003 FORD MUSTANG

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number 10762960
Vehicle 2003 FORD MUSTANG
Component SEAT BELTS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

BOTH THE FRONT SEATBELTS WILL NOT RETRACT, WITHOUT CONSIDERABLE EFFORT. THIS RESULTS IN DRIVING WITH THE BELT VERY SLACK OVER THE CHEST AND LAP. I'M VERY CONCERNED THAT IF I AM INVOLVED IN AN ACCIDENT, THIS SLACK WILL PERMIT INJURY. I HAVE LOOKED OVER YOUR DATABASE OF CUSTOMER COMPLAINTS, AND THIS EXACT DEFECT HAS BEEN DOCUMENTED TIME AFTER TIME, WITH NO ACCOUNTABILITY BY FORD MOTOR CO.. I KNOW YOUR "STANDARD BOILER-PLATE RESPONSE" IS THAT FORD'S NUMBER ONE CONCERN IS SAFETY, BUT WHY DO YOU CONTINUE TO IGNORE THIS OBVIOUS, CONTINUING DEFECT, YEAR AFTER YEAR? IS SAFETY IMPORTANT, OR NOT?

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