NHTSA Complaint #10762665 — 2007 NISSAN VERSA

TL* THE CONTACT OWNS A 2007 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A LOUD BANG COMING FROM THE VEHICLE. THE VEHICLE BEGAN TO WOBBLE AND THERE WAS A RUBBING SOUND THAT WAS HEARD WHEN MAKING LEFT AND RIGHT TURNS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S SIDE COIL SPRING HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,500. THE CONSUMER STATED THE NISSAN OFFERED TO REPLACE BOTH FRONT SPRINGS AT NO CHARGE AND REIMBURSE THE AMOUNT FOR WHAT WAS ALREADY REPAIRED. UPDATED 2/1/2016*JS *CN