NHTSA Complaint #10762338 — 2013 JEEP WRANGLER

PURCHASED VEHICLE USED IN MAY 2015. I'M THE SECOND OWNER. ON APPROXIMATELY AUG. 29, WHILE DRIVING AND MAKING A LEFT TURN FROM A STOP, I HEARD A BANGING NOISE. THE SAME BANGING NOISE HAPPENED ABOUT 1 WEEK LATER (SEP. 3), BUT THIS TIME WHEN TURNING RIGHT FROM A STOP. I DROVE THE VEHICLE HOME AND INSPECTED UNDER THE VEHICLE TO CHECK IT OUT. I DISCOVERED THAT THE UPPER CONTROL ARMS ON BOTH THE DRIVER REAR AND PASSENGER REAR SIDES WERE COMPLETELY BROKEN. VEHICLE IS STILL UNDER 3 YEAR 36/000 FACTORY WARRANTY AND I ALSO PURCHASED AN EXTENDED WARRANTY. THE DEALER PROVIDED A "RECALL REPORT" WHICH CAME BACK CLEAN. MY VEHICLE HAS BEEN PARKED SINCE SEP 3. I AM HAVING IT TOWED TO A CHRYSLER DEALERSHIP IN A COUPLE OF DAYS AFTER PARTS COME IN FOR REPAIR. THIS VEHICLE COULD HAVE COME TOTALLY APART HAD I BEEN DRIVING AT A HIGH RATE OF SPEED. IN ADDITION, THE REAR CV JOINT NEEDED TO BE REPLACED. UPDATED 10/07/15. *JB