NHTSA Complaint #10762136 — 2008 JEEP GRAND CHEROKEE

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE IN WHICH THE KEY WOULD NOT TURN OVER TO START THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC WHO REPLACED THE BATTERY, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE DEALER WAS NOTIFIED OF THE FAILURE. THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE AND WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WERE NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.