NHTSA Complaint #10762123 — 2007 JEEP COMPASS 4X4 STEERING

Complaint Details

ODI Number	10762123
Vehicle	2007 JEEP COMPASS 4X4
Component	STEERING
Date of Incident	April 1, 2015
Date Filed	September 8, 2015
Mileage	113,774 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT IT NEEDED AN ALIGNMENT AND THE PASSENGER SIDE INNER TIE ROD, FRONT SWAY BAR LINKS, AND STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,774.

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