NHTSA Complaint #10761872 — 2015 INFINITI Q40

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10761872
Vehicle	2015 INFINITI Q40
Component	AIR BAGS
Date of Incident	April 9, 2013
Date Filed	September 6, 2015
Mileage	120 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

SINCE I BOUGHT CAR AT 96 MILES AND NOW AT 3000 MILES THE PASSENGER "AIR BAG OFF" LIGHT IS ALWAYS ON WHENEVER MY WIFE, WHO WEIGHS 105 TO 109 LBS, IS A PASSENGER - SHE DOES NOT HAVE AIRBAG PROTECTION. I TOOK CAR TO THE SERVICE DEPARTMENT OF TWO INDEPENDENT DEALERSHIPS 4 MONTHS APART..THEY BOTH KEPT IT OVERNIGHT, TESTED IT "THOROUGHLY." THEIR RESPECTIVE SERVICE MANAGERS SAID THAT THE AIR BAG MET ALL SPECIFICATIONS AND THAT THEY "CANNOT ADJUST SINCE IT IS SET AT THE FACTORY" I WAS REFERRED TO INFINITI REGIONAL OFFICE AND THEIR REPRESENTATIVE SAID THE SAME THING, BUT HE ADDED THAT GIVEN HER WEIGHT IF THE AIR BAG DID DEPLOY IT WOULD "BE LIKE A LETHAL WEAPON." I JUST READ ABOUT THE NISSAN "BAG LIGHT RECALL" IN TODAY'S PAPER. I AM VERY UNEASY...UPDATED 10/01/15*BF

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