NHTSA Complaint #10761786 — 2015 LEXUS RC 350 SEATS

Complaint Details

ODI Number	10761786
Vehicle	2015 LEXUS RC 350
Component	SEATS
Date of Incident	August 26, 2015
Date Filed	September 5, 2015
Mileage	600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHEN I AM USING MY VENTILATED SEATS THE BOTTOM OF THE SEAT IS COOL AND FEELS GOOD BUT THE BACK UPPER PORTION NEAR SHOULDER BLADES FEELS LIKE ITS BEING HEATED. I HAVE THE COLD AIR ON IN THE CAR AND THE COLD AIR ON IN THE SEATS AND I CAN HAVE BOTH AT MAXIMUM COOL AND IT WILL STILL HEAT UP. WORSE IS THAT IT IS RANDOM BUT HAS BEEN OCCURRING ON OTHER CARS TOO AS SEEN IN FORUMS. WHEN YOU TURN THE COOLING SEATS OFF IT WILL COOL DOWN AND WHEN YOU TURN THEM BACK ON THEN IT WILL HEAT UP AGAIN.

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Other SEATS Complaints

#10906864 — September 15, 2016 — SAME ISSUE AS STATED IN NHTSA ID NUMBERS 10881898, 10761786 AND 10748834. SPORADIC SEAT COOLING PROBLEM -- PANELS ...

#10881898 — June 30, 2016 — WHEN VENTILATED SEAT IS TURNED ON THE BACK HEAT UP AND GETS REALLY HOT! IT'S ALMOST LIKE BURNING HOT. ONLY THE BOTTOM...

#10748834 — August 14, 2015 — WHEN I'M USING MY VENTILATED SEATS THE BOTTOM OF THE SEAT IS NICE AND COOL BUT IT FEELS LIKE THE MY BACK IS BEING HEA...

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