NHTSA Complaint #10761613 — 2007 SATURN OUTLOOK

TRANSMISSION TOOK A WHILE TO ENGAGE INTO 2ND GEAR. WHEN IN FIRST GEAR, YOU CAN HEAR THE TRANSMISSION MAKING A DISTINCT SOUND. SOUNDS LIKE A WHINNY NOISE, AS IT WAS STRUGGLING TO GET INTO 2ND GEAR. I NOTICED THIS SOUND WHEN STOPPED AT A TRAFFIC LIGHT AND THE LIGHT TURNED GREEN. AS I BEGAN TO ACCELERATE, I NOTICED THE VEHICLE WAS HAVING A TOUGH TIME GETTING OUT OF 1ST GEAR. THIS IS THE SECOND ISSUE WITH THE TRANSMISSION IN 22 MONTHS. BACK IN NOVEMBER OF 2013, I HAD THE WAV PLATE REPLACED AT A COST OF $2,600.00. THE DEALERSHIP NOW IS TELLING ME I NEED A WHOLE NEW TRANSMISSION AT A COST OF $4,000.00. GM DID REIMBURSE ME FOR MY FIRST TRANSMISSION ISSUE, BUT WITHOUT A REIMBURSEMENT, I WOULD BE LOOKING AT SPENDING NEARLY $6,600.00 OVER THE COURSE OF 22 MONTHS FOR TRANSMISSION-RELATED ISSUES. NO REASONABLE PERSON WOULD EXPECT TO PAY THAT MUCH MONEY IN SUCH SHORT OF A TIME PERIOD FOR (2) SEPARATE, TRANSMISSION RELATED ISSUES.