NHTSA Complaint #10761512 — 2004 DODGE RAM 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10761512
Vehicle 2004 DODGE RAM 1500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 41,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

UPON RETURNING HOME FROM A ROUND TRIP OF ABOUT 120 MILES A LARGE PUDDLE OF OIL WAS LOCATED IN THE DRIVEWAY WAS NOTICED UNDER THE REAR DIFFERENTIAL OF THE VEHICLE. A LARGE METAL PART HAD RIPPED A HOLE IN THE DIFFERENTIAL COVER CAUSING THE OIL TO LEAK OUT. THE METAL PART WAS STILL STICKING OUT OF THE COVER. I BROUGHT THE VEHICLE IN TO A LOCAL SHOP AND IT WAS DISCOVERED THE CLIP RETAINING THE GEARS ONTO THE CARRIER IN THE DIFFERENTIAL HAD COME LOOSE AND BEEN THROWN THROUGH THE COVER, AND ALL THE FLUID LEAKED OUT. THE ENTIRE DIFFERENTIAL HAD TO BE REBUILT FOR ALMOST $1,800 AT MY OWN EXPENSE. THEN ABOUT A YEAR LATER CHRYSLER DID A RECALL ON THE SAME ISSUE, BUT I WAS TOLD MY TRUCK WAS NOT INCLUDED IN THE RECALL, WITH NO EXPLANATION. THIS IS NOT ACCEPTABLE AND I EXPECT TO BE REIMBURSED FOR MY OUT OF POCKET COSTS, AS WELL AS HAVING THE RECALL DONE TO KEEP FROM HAVING THE SAME THING HAPPEN AGAIN.

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