NHTSA Complaint #10761068 — 2006 CHEVROLET IMPALA

TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE STEERING FAILED AND THE VEHICLE VEERED OFF THE INTERSTATE INTO THE MEDIAN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS ALSO TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT A BOLT FELL OUT THE VEHICLE AND NEEDED TO BE REPLACED. IN ADDITION, THE DEALER STATED THAT THE AIR BAGS WERE AFFECTED. THE VEHICLE WAS REPAIRED; HOWEVER, THE AIR BAGS WERE NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 258,000.