NHTSA Complaint #10761055 — 2015 HONDA CR-V

ON MAY 2ND, 2015, WE PURCHASED A 2015 HONDA CR-V. AT THE TIME OF PURCHASE A WATER STAIN WAS NOTICED ON THE PASSENGER SIDE B PILLAR ROOF. PART OF THE PURCHASE AGREEMENT INCLUDED REMOVING THE STAIN THAT SEEMED TO BE FROM A PARTIALLY OPENED SUNROOF DURING SHIPPING. THE STAIN WAS REMOVED BY THE DEALERSHIP AND CHECKED BY THE DEALERSHIP AND ALL APPEARED TO BE RESOLVED. A SHORT TIME LATER ANOTHER WATER STAIN DEVELOPED IN THE SAME AREA. AGAIN THE STAIN WAS REMOVED AND THE VEHICLE CHECKED. AFTER THE CR-V'S THIRD VISIT TO THE SHOP IT WAS DETERMINED THAT AN "INSUFFICIENT AMOUNT OF SEAL SEALER" WAS USED IN THE ASSEMBLY OF THE VEHICLE AT THE FACTORY. OUR HONDA HAD TO BE SENT TO AN OUTSIDE HONDA APPROVED BODY SHOP FOR REPAIRS. ON DISCOVERING THE EXTENT OF THE PROBLEM, WE NO LONGER HAD CONFIDENCE IN THE QUALITY OF OUR "NEW" VEHICLE. GIVEN THE FACT IT HAD SUSTAINED WATER DAMAGE MULTIPLE TIMES AND HAD TO BE TAKEN TO AN AUTO BODY SHOP TO BE PROPERLY REPAIRED WITH ONLY A FEW HUNDRED MILES. WE HAD CONCERNS ABOUT WATER BEING TRAPPED BETWEEN THE MULTIPLE LAYERS OF METAL ROOF PANELS. IN TURN THAT COULD LEAD TO RUST, WHICH COULD LEAD TO THE RELEASE OF THE SEAM SEALER THAT HELPS PROVIDE THE RIGIDITY NEEDED FOR ROLLOVER CRASHES. ALSO, THE CONCERN OF MOLD DEVELOPING IN THE ROOF AND CARPET. UPON HEARING OUR CONCERNS THE DEALERSHIP AGREED TO TRADE IN OUR WATER DAMAGED CR-V FOR A NEW ONE. WITH LESS THAN 100 MILES THIS CR-V ALSO DEVELOPED A ROOF LEAK. NOW THE DEALERSHIP AND BODY SHOP HAS HAD OUR CURRENT CR-V TWO WEEKS, TO FIX THE LEAKED CAUSED BY HONDA NOT USING ENOUGH SEALER ON THE PASSENGER SIDE ROOF PANELS AND RAIL STUDS.HONDA IS NOW USING OUR CR-V AS FIELD REPORT CASE STUDY TO SUBMIT TO HONDA ENGINEERS. WE WOULD LIKE HONDA TO ISSUE A RECALL OUT OF CONCERN FOR OTHER CR-V OWNERS. MANY OWNERS MAY BE UNAWARE OF MOLD DANGERS AND STRUCTURAL ROOF WEAKNESS.