NHTSA Complaint #10761044 — 2001 CHEVROLET MONTE CARLO

TL* THE CONTACT OWNS A 2001 CHEVROLET MONTE CARLO. WHILE DRIVING AT AN UNKNOWN SPEED, THE KEY RELEASED FROM THE IGNITION SWITCH WITHOUT WARNING. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH AND KEY TUMBLER NEEDED TO BE REPLACED BEFORE THE RECALL REPAIRS COULD BE PERFORMED. WHILE WAITING FOR THE REPAIRS, THE IGNITION SWITCH SHORTED OUT AND CAUSED THE ANTI-LOCK AND ABS SYSTEM TO MALFUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO CONFIRMED THAT THE IGNITION SWITCH AND KEY TUMBLER WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE RECALL REPAIRS WERE NOT PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 211,000.