NHTSA Complaint #10760826 — 2003 SUBARU FORESTER

TODAY I WAS AT MY MECHANICS TO REPLACE A MUFFLER. AFTER RAISING THE CAR UP ON THE RACK HE NOTICED DESTRUCTIVE RUST THAT WAS COVERING AND INUNDATING THE K FRAME AND FRONT LOWER CONTROL ARMS (TRANSVERSE LINKS). IN SEPTEMBER OF 2012 I WAS AT GARY LANG SUBARU (ILLINOIS) FOR AN UNRELATED ISSUE. THE SAFETY RECALL FOR MY VEHICLE , WVX-34, REQUIRED AN INSPECTION AND REPAIRS, AND IF NECESSARY, REPLACEMENT OR CORROSION TREATMENT OF THE LOWER CONTROL ARMS (TRANSVERSE LINK). ACCORDING TO SUBARU OF AMERICA, THAT RECALL WAS "COMPLETED". THE SUBARU OPERATOR (KAYLA) COULD NOT ELABORATE ON THE TERM "COMPLETE". NO MENTION OF ANY SPECIFIC ACTION WAS REPORTED. TODAY, DURING THE INSPECTION OF SAID AREA, MY MECHANIC INDICATED THAT NO PROOF EXISTED OF EITHER CORRECTIVE ACTION, EITHER UNDERCOATING OR MECHANICAL REPAIR OR REPLACEMENT. THIS IS A SAFETY CONCERN, AND AT SOME POINT IT IS POSSIBLE THAT LOSS OF CONTROL WILL FOLLOW IF THE LOWER CONTROL ARM BREAKS. I WILL PURSUE THE SUBARU DEALER FOR REPAIRS BUT HAVE NO IDEA IF THEY WILL ASSUME RESPONSIBILITY.