NHTSA Complaint #10760638 — 2014 JEEP GRAND CHEROKEE

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V636000 (ELECTRONIC STABILITY CONTROL) AND 15V461000 (EQUIPMENT); HOWEVER, THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND INDICATED THAT IT MAY TAKE LONGER THAN SIX WEEKS. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. ADDITIONALLY, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.