NHTSA Complaint #10760493 — 2013 BUICK VERANO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10760493
Vehicle	2013 BUICK VERANO
Component	ELECTRICAL SYSTEM
Date of Incident	April 23, 2015
Date Filed	August 31, 2015
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THE HEAT/AIR SYSTEM IS NOT WORKING CORRECTLY. I BELIEVE THIS IS A SAFETY HAZARD BECAUSE IN THE WINTER MONTHS, IF I WERE TO GET CAUGHT IN MY CAR FOR SOME REASON, I WOULD HAVE NO HEAT TO KEEP ME WARM AND IT CAN GET VERY COLD HERE IN NYS. I WILL HAVE IT FIXED MYSELF, BUT IT SHOULDN'T BE SOMETHING I SHOULD HAVE TO DEAL WITH. IF I GOT CAUGHT IN A TRAFFIC JAM ON ONE OF THE HOT DAYS, I WOULDN'T BE ABLE TO USE THE AIR CONDITIONING. SOMETIMES IT WORKS AND SOMETIMES IS DOESN'T. THERE HAS BEEN SOMETHING WRONG SINCE I FIRST PURCHASED IT, BUT I NEVER BROUGHT IT IN. WHEN I PUT THE DEFOGGER ON, IT WOULD BLOW COLD AIR NO MATTER HOW HIGH I HAD THE HEAT. NOW, IT DOESN'T EVEN BLOW MOST OF THE TIME. I HAVE NO AIR AND NO HEAT IN THE VEHICLE AT ALL MOST OF THE TIME. WHEN IT DOES WORK IT IS VERY LOUD.

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