NHTSA Complaint #10760469 — 2014 DODGE DART

IN NOVEMBER 2014 I NOTICED THAT MY AIR CONDITIONER/HEATER BLOWER FAN WOULD INTERMITTENTLY FAIL. IT CAUSED SIGNIFICANT SAFETY CONCERNS WHEN I COULD NOT DEFROST MY WINDOW, PARTICULARLY WHEN ACTIVELY DRIVING THE VEHICLE. EVERY DEALERSHIP I TOOK IT TO (FOUR OF THEM, MULTIPLE TIMES AT EACH DEALERSHIP) WAS UNABLE TO VERIFY WHETHER OR NOT OTHER COMPLAINTS HAD BEEN FILED, THUS THE DIFFICULTY WHICH ENSUED. AFTER NINE MONTHS OF CONTINUOUS PROBLEMS, THE DEALERSHIP FINALLY REPLACED MY AIR CONDITIONER BLOWER FAN, WHICH I HAD SUSPECTED TO BE THE PROBLEM FROM THE BEGINNING. DESPITE MY INFERENCE, THE DEALERSHIP INSISTED ON REPLACING THE ENTIRE CENTER STACK IN MY VEHICLE FIRST, WHICH FAILED TO RESOLVE THE PROBLEM. IT TOOK MONTHS TO CONVINCE THEM TO JUST REPLACE THE BLOWER FAN. TWO WEEKS AGO MY VEHICLE WAS FINALLY REPAIRED WHEN THE DEALERSHIP REPLACED THE BLOWER FAN.