NHTSA Complaint #10760415 — 2012 FORD FIESTA

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION FAILED TO SHIFT GEARS PROPERLY AND JERKED. THE FAILURE REOCCURRED WHEN DRIVING ON SEVERAL OCCASIONS. THE VEHICLE WAS REPAIRED UNDER THE MANUFACTURER SPECIAL CUSTOMER SATISFACTION PROGRAM PERTAINING TO THE REPLACEMENT OF THE TRANSMISSION SHIFTER. AFTER THE REMEDY WAS PERFORMED, THE FAILURE RECURRED TWICE. THE RECALL REMEDY WAS INSUFFICIENT AND FAILED TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300.