NHTSA Complaint #10760385 — 2012 CHEVROLET VOLT

WE HAVE BEEN HAVING MULTIPLE ONGING ISSUES WITH THE HIGH VOLTAGE CHARGING SYSTEM IN MY VOLT. IT HAS BEEN IN 7 TIMES FOR THIS ISSUE SINCE 10/1/13. WHEN I CALL CHEVY THEY CLAIM THEY ARE UNAWARE OF ANY ISSUES WITH MY CAR AS THE PROBLEM HAS NOT BEEN PAID UNDER A WARRANTY CLAIM. YET THE DEALER HAS NEVER CHARGED ME AS THEY CLAIM THAT CHEVY IS PAYING FOR THE REPAIRS AS PART OF AN ONGOING WARRANTY EXTENSION. WHAT IS HAPPENING IS THIS ALLOWS CHEVY TO CLAIM THAT THEY HAVE ZERO KNOWLEDGE OF CHARGING SYSTEM ISSUES AND CREATES NO PAPERWORK TRAIL TO FOLLOW. MY NEIGHBOR WHO ALSO OWNS A VOLT IS GOING THROUGH THE SAME PROBLEMS WITH THE SAME PAPERWORK ISSUE. I THINK CHEVY IS COVERING UP THE ISSUE OF PROBLEMS WITH THE HIGH VOLTAGE CHARGING SYSTEM BY DOING THIS. FOR EXAMPLE 10/1/13 IS LISTED AS MISCELLANEOUS SES LAMP ON, BODY ELECTRICAL 10/22/13 SES LAMP ON 9/2/14 I/P WARNING LAMP 9/8/14 BODY ELECTRICAL 2/21/15 IS LISTED AS A DRIVABILITY PROBLEM. CAR WAS DEAD HIGH VOLTAGE CHARGING SYSTEM ISSUE 5/18/15 SES LAMP ON 7/22/15 SES LAMP ON 8/19/15 BODY ELECTRICAL EACH ONE WAS PAID FOR UNDER WARRANTY CLAIMS BY CHEVY/THE DEALER YET THEY CLAIM TO HAVE ZERO RECORD OF MOST OF THESE SERVICE VISITS. I HAVE SPOKEN WITH THREE PEOPLE FROM CHEVY WHO SAY THESE EXCESSIVE PROBLEMS WITH MY HIGH VOLTAGE CHARGING SYSTEM IS NOT A PROBLEM AS THEY SEE IT