NHTSA Complaint #10760259 — 2015 HYUNDAI GENESIS

EARLIER THIS YEAR HYUNDAI ISSUED A LETTER TO GENESIS OWNERS STATING THEY WERE REPLACING THE HANKOOK TIRES THAT CAME ON THE CAR FROM THE FACTORY WITH MICHELIN TIRES BECAUSE CUSTOMERS HAD COMPLAINED OF RAOD NOISE. I CONTACTED THE DELAERSHIP, WEST BROAD HYUNDAI, RICHMOND, VA, TO ORDER MY REPLACEMENT TIRES... I TOOK MY CAR TO THE DEALERSHIP ON AUG 29 FOR THE STATE INSPECTION AND AN OIL CHANGE, THEY STATED THEY DID NOT HAVE STAFF ON HAND ON SATURDAYS TO CHANGE THE TIRES. DURING THE STATE INSPECTION THE MECHANIC DISCOVERED THE TREAD ON MY LEFT REAR TIRE HAD SEPARATED FROM THE TIRE. THE RIGHT REAR TIRE LOOKED AS IF IT WAS ABOUT TO SEPARATE. SINCE MY TIRES WERE IN THEY DEDICATED A MECHANIC TO REPLACING MY TIRES..MY CAR WAS PURCHASED NEW, THE TIRES HAVE 25515 MILES ON THEM AND THE CAR HAS NOT BEEN MODIFIED IN ANY MANNER. I FEAR THERE IS A MAJOR PROBLEM WITH THIS MODEL TIRE AND HANKOOK SHOULD BE MADE AWARE IMMEDIATELY. I HAVE PHOTOGRAPHS OF THE TIRES. THE TIRE LOOKS PERFECT FROM THE OUTSIDE WALL BUT THE WALL THAT FACES UNDER THE CAR THE DEFECT IS VERY NOTICEABLE....UPDATED 09/28/15 *BF *CN