NHTSA Complaint #10760220 — 2006 JEEP COMMANDER

WHILE DRIVING ON HWY 97 SOUTH, PASSING THROUGH REDMOND OREGON, THE ENGINE ON OUR JEEP COMMANDER SHUT OFF. MY HUSBAND AND I HAD NO IDEA WHAT TO MAKE OF THE ENGINE SHUTTING OFF. WE HAD NOT RECEIVED A RECALL NOTICE YET. WHEN WE DID RECEIVE RECALL P41/NHTSA 14V-438 I WAITED UNTIL I WOULD RECEIVE THE NEXT NOTIFICATION. I HAVE NEVER RECEIVED A NOTICE OR A PHONE CALL SINCE THE INITIAL NOTIFICATION. I HAVE WRITTEN TO THE NHTSA, WRITTEN TO CHRYSLER GROUP LLC AND CALLED THE CHRYSTER GROUP RECALL ASSISTANCE CENTER WITH AN ASSIGNED CUSTOMER CARE NUMBER 25941647. I HAVE WRITTEN TO MY CONGRESSMAN. I HAVE MANY TIMES CALLED MY LOCAL DEALER WHO HAS GIVE ME THE SAME RESPONSE, "THE PARTS ARE NOT AVAILABLE." IN GOOD FAITH I PURCHASED THIS CHRYSLER PRODUCT. MY COMPLAINT IS THAT CHRYSLER SENT ME A NOTICE INDICATING THAT MY VEHICLE WOULD BE REPAIRED AND SAFE TO DRIVE. CHRYSLER IS REMISS. MY JEEP COMMANDER HAS YET TO BE REPAIRED AND CONTINUES TO BE UNSAFE TO DRIVE.