NHTSA Complaint #10759925 — 2010 DODGE CARAVAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	10759925
Vehicle	2010 DODGE CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	May 21, 2015
Date Filed	August 28, 2015
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE KEY WAS LOOSE IN THE IGNITION SWITCH AND THE VEHICLE WAS DIFFICULT TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE DEALER WAS CONTACT MULTIPLE TIMES AND INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

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