NHTSA Complaint #10759857 — 2014 BMW 328XD

ON THE MORNING OF THE MAIN INCIDENT I WAS ON MY WAY TO WORK AND THE ENGINE SUDDENLY DIED. I WAS ON A ROAD THAT WAS NOT HEAVILY TRAVELED AND WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. I WAS ABLE TO RESTART THE ENGINE, THOUGH NOT EASILY, AND MADE IT TO WORK. IN THE EARLY AFTERNOON WHEN I HAD A BREAK I WENT TO THE PARKING GARAGE AND ATTEMPTED TO RESTART THE CAR SO THAT I COULD DRIVE IT TO THE DEALERSHIP TO GET IT CHECKED OUT. IT WOULD NOT START AT ALL AND I HAD TO HAVE IT TOWED. THE MAIN PROBLEM TURNED OUT TO BE A FAILED FUEL PUMP, AND APPARENTLY IT DISINTEGRATED TO THE POINT THAT SHARDS OF METAL WENT THROUGH THE ENTIRE FUEL SYSTEM LEADING TO THE NEED FOR REPLACEMENT OF THE HIGH PRESSURE FUEL INJECTORS AND COMMON RAIL, A $15,000+ REPAIR. EVEN THOUGH GASOLINE-POWERED ENGINES HAD BEEN RECALLED LESS THAN ONE MONTH PRIOR FOR THE SAME PROBLEM. THE DEALER BLAMED THE FAILURE ON THE FUEL THAT I USED.