NHTSA Complaint #10759755 — 2006 TOYOTA MATRIX

RECEIVED RECALL NOTICE. PHONED LOCAL TOYOTA SERVICE DEALER AND WAS TOLD THE PART WAS ON NATIONAL BACKORDER. PUT ON A LIST FOR CALL BACK. IN THE MEANTIME, I AM NOT SUPPOSED TO LET A PASSENGER RIDE IN THE FRONT SEAT! ABSURD, I PURCHASED THE VEHICLE FOR DRIVING AND PASSENGERS. I WANT TO REQUEST AN ANSWER ON WHAT RECOURSE I HAVE TO GET A VEHICLE THAT CAN TRANSPORT MY FAMILY SAFELY, WHILE WAITING. WE HAVE BEEN IN AN ACCIDENT IN THE PAST -NOT THIS RECALL- BUT THE AIRBAG ON PASSENGER SIDE CAUSED MORE DAMAGE, AND COULD HAVE BEEN DEVISTATING DAMAGE TO OUR TEEN IN THE PASSENGER SEAT. CANNOT TAKE THIS CHANCE AGAIN, BUT HAVE TO USE MY CAR FOR TRANSPORTING MY FAMILY! THIS PARTICULAR SERVICE PHONE ANSWERER WAS VERY UNCONCERNED ABOUT THE DETAILS OF THIS RECALL. I DO NOT WANT TO HAVE TO TAKE THIS FURTHER THAN HERE, BUT FEEL VERY CHEATED EACH TIME I HAVE TO FIND ALTERNATIVE VEHICLE FOR MY TEEN CHILDREN TO RIDE IN. AND SPOUSE IS SUPPOSED TO LET ME CHAUFFEUR HIM, LET'S GET REAL! THIS IS AN ISSUE!