NHTSA Complaint #10759734 — 2006 FORD FREESTYLE

ON MARCH 15, 2014 WHILE DRIVING MY FORD FREESTYLE MY CAR COMPLETELY LOST POWER ON A 2 LANE STATE ROAD. I LOST POWER STEERING TO BE ABLE TO COMPLETELY GET MY CAR OFF THE ROAD. MY CHILD AND I WERE BROKE DOWN IN THE EVENING 40 MILES FROM HOME AND CARS WERE COMING FAST BEHIND US BARELY GETTING OVER EVEN THOUGH I HAD MY FLASHERS ON. I THOUGHT MAYBE MY GAS GAUGE STOPPED WORKING AND I WAS OUT OF GAS. BY THE GRACE OF GOD SOMEONE WE KNEW DROVE PAST US AND CAME BACK. THEY WENT AND GOT GAS FOR THE CAR THINKING MAYBE THE SAME ISSUE. NOTHING HELPED TO RESTART THE CAR. I HAD IT TOWED TO A MECHANIC THAT WE KNOW. HE PUT IT ON THE COMPUTER AND LOW AND BEHOLD IT'S THE THROTTLE BODY THAT NEEDS REPLACED, THE SAME PART THAT I UNDERSTOOD A YEAR BEFORE WAS REPLACED. I WAS TOLD IT WAS REPLACED BECAUSE THERE WAS A RECALL. I FIND OUT LATER IT WAS NOT REPLACED THAT IT WAS ACTUALLY A CUSTOMER SATISFACTION PROGRAM THAT I CALL IS A CYA FOR FORD. THE ONLY THING REQUIRED OF THE DEALERSHIP IS TO CLEAN AND REPROGRAM, SOMETHING ONLY A FORD DEALERSHIP CAN DO. I THOUGHT IT MUST BE UNDER WARRANTY CAUSE I HAD THE WORK DONE LESS THAN A YEAR. ONLY TO FIND OUT THAT FORD JUST AUTHORIZED A BAND AID FIX AND THAT MY THROTTLE BODY WOULD HAVE TO NOW BE REPLACED AND MY COST. PRIOR TO THIS MY CAR ALMOST LUNGED US INTO THE SIDE OF OUR HOUSE AS I WAS PULLING INTO OUR CARPORT. NOT THE NORMAL BREAKING THAT FORD TELLS NHTSA IN THEIR REPORT. I HAD TO PUT ALL MY MIGHT WITH BOTH FEET ON THE BREAKS TO STOP MY CAR FROM RUNNING INTO OUR HOUSE. ALSO NOT THE OTHER BS LIE FORD TELLS NHSTA THAT THE CAR LOOSES POWER BUT DOES NOT LOOSE CONTROL OF POWER STEERING AND BREAKS. ON BOTH OCCASIONS THAT I HAD A PROBLEM ALL OF WHAT FORD TELLS NHTSA IS NOT AN ISSUE IS DEFINITELY A SAFETY ISSUE. IM APPALLED THAT NHTSA HAS TO WAIT FOR SOMEONE TO DIE TO STOP BELIEVING THE BS LIES FORD IS GIVING THEM. DO SOMETHING.