NHTSA Complaint #10759581 — 2003 NISSAN PATHFINDER

THE STRUT TOWER REPAIR THAT WAS MADE BY NISSAN IN 09/2011 AS PART OF NHTSA RECALL CAMPAIGN #11V24000 (STRUT TOWER CORROSION RECALL BECAUSE OF SALT IN NEW ENGLAND STATES) FAILED ON 8/17/2015. AS A DIRECT RESULT OF THE STRUCTURAL FAILURE IN THE PASSENGER SIDE STRUT TOWER, THE BREAK-LINE SEVERED CAUSING AN IMMEDIATE BREAKING FAILURE, AND ALSO MADE THE CAR UNSAFE TO DRIVE BECAUSE OF THE STRUCTURAL FAILURE WHICH EXPOSED THE ENGINE COMPARTMENT TO THE INTERIOR WHEEL WELL. AS OF 8/26/2015, NISSAN USA CONSUMER AFFAIRS DIV. REFUSED TO PAY FOR THE $1,300 IN REPAIRS (PARTS & LABOR) STATING THAT THEY WERE NOT RESPONSIBLE TO MAKE ADDITIONAL REPAIRS TO CORRECT THE ORIGINAL RECALL NOTICE BECAUSE THE VEHICLE IS MORE THAN 8 YEARS OLD, AND THEY ALREADY FIXED IT AS AS A LEVEL 1 REPAIR AS REQUIRED UNDER THE RECALL. THEY DID'T CARE THAT THEIR REPAIR WAS ONLY 4 YEARS OLD AND THAT THE VEHICLE HAD A VISUAL/SAFETY INSPECTION PERFORMED BY A NISSAN DEALER LESS THAN A YEAR AGO WHEN THE VEHICLE WAS RECALLED TO REPLACE THE AIR BAGS.