NHTSA Complaint #10759528 — 2013 FORD FLEX
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 10759528 |
| Vehicle | 2013 FORD FLEX |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 65,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
FORD IS HAVING MANY ISSUES WITH THE DOOR LATCHES ON THE FORD FLEX, FORD EDGE AND TAURUS. THE FAULTY DESIGN DOESN'T RELAY TO THE COMPUTER THAT THE DOOR IS ACTUALLY CLOSED WHEN IT IS AND TENDS TO START A CHAIN OF EVENTS THROUGHOUT THE CAR. 1) AT HIGH SPEEDS IT WILL ACTUALLY UNLOCK ALL FOUR DOORS. 2) IT WILL ALSO DO IT AT EVERY STOP SIGN WHEN THE FOOT IS REMOVED FROM THE BRAKE PEDAL, WHICH THEN ALLOWS THE DOORS TO BE OPENED FROM THE OUTSIDE AND INSIDE SO A CHILD COULD ACTUALLY OPEN THE DOOR. 3) AT ALL SPEEDS INCLUDING HIGHWAY IT WILL SUDDENLY TURN ALL INTERIOR LIGHTS ON ALLOWING THE DRIVER TO BE POSSIBLY BLINDED MOMENTARY UNTIL THE SPEED SENSOR SHUTS THE LIGHTS BACK OFF BUT THEN IT FLASHES THEM AGAIN. 4) IT WILL ALSO NOT ALLOW YOU TO LOCK THE DOORS AT ANY TIME. 5) LIGHTS STAY ON THINKING THE DOOR IS AJAR AND WITH VEHICLE OFF WILL ALLOW THE BATTERY TO DROP BELOW SAFE OPERATING LEVELS BEFORE THE BATTER SAVE FEATURE KICKS IN.
Related Complaints for the 2013 FORD FLEX
Other STRUCTURE:BODY Complaints
#11582305
Repeated problems with door latch system in 2013 Ford Flex. Door is interpreted as being ajar, despite being closed. ...
#11511073
The rear power lift gate will at times unexpectedly come down on you while you’re standing under it and won’t go back...
#11470631
The front drivers door latch. When the door is shut their is an alarm stating that the door is ajar. Per Ford their i...
#11429781
The passenger-side front door latch sensor is defective. The door latches securely when closed, but the door AJAR wa...
#11425246
The right rear door keeps showing that it's open on the dash when its physically closed. The alarm goes off at night ...
Recent Complaints for the 2013 FORD FLEX
#11716037
VISIBILITY/WIPER
Rear view camera has failed. The screen goes black and has a “contact dealer” message.
#11706474
STEERING
While driving, the power steering warning light illuminated and steering assist was lost. The steering became extreme...
#11702594
ELECTRICAL SYSTEM
Power steering. While I was driving in my neighborhood the power steering went out and I could not make a turn. It l...
#11702594
STEERING
Power steering. While I was driving in my neighborhood the power steering went out and I could not make a turn. It l...