NHTSA Complaint #10759337 — 2014 FORD FOCUS

BEGINNING AT 6000 MILES AND 7 MONTHS OF OPERATION, MY 2014 FORD FOCUS BEGAN OPERATING ERRATICALLY. THE TRANSMISSION EXHIBITED PHYSICAL SHUDDERS, LURCHING WHEN COMING OUT OF 0MPH, AND BOGGING DOWN/FAILING TO SHIFT TO ACCELERATE WHEN MERGING ONTO THE HIGHWAY. THE FIRST AND MOST NOTICEABLE TIME, IT RESULTED IN MY HITTING THE BUMPER OF THE PERSON IN FRONT OF ME AND A MORE THAN $5000 REPAIR TO THEIR CAR. AT THE TIME, I WAS A SAFE DISTANCE AWAY AT A DRIVE-THRU AND APPLIED GAS TO MOVE FORWARD. AT FIRST, NOTHING HAPPENED, THEN THE CAR LURCHED FORWARD SUDDENLY. I TAPPED THE PERSON IN FRONT OF ME-- NO ONE WAS HURT AND NO DAMAGE WAS DONE TO MY CAR, BUT DAMAGE WAS DONE TO THEIRS. THIS HAS CONTINUED TO WORSEN UNTIL NOW THE CAR EXHIBITS VIOLENT SHUDDERING COMING OUT OF FIRST AND SECOND AND HAS PROBLEMS ACCELERATING, TO THE POINT WHERE IT HAS NEARLY GOTTEN ME HIT GOING THROUGH AN INTERSECTION AND CAUSED ISSUES MERGING ONTO HIGHWAYS.