NHTSA Complaint #10759227 — 2010 FORD FUSION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10759227
Vehicle 2010 FORD FUSION
Component ENGINE
Date of Incident
Date Filed
Mileage 66,110 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

ON SATURDAY, 08/15/2015 @7:45PM I WAS DRIVING ON I-10 ON THE FAR LEFT LANE ABOUT 65 MPH. AS I STARTED MOVING TO THE CENTER LANE TO GET TO THE RIGHT LANE ON A BIT OF AN INCLINE, A WRENCH LIGHT WENT OFF ON THE DASHBOARD; I TURNED MY EMERGENCY LIGHTS ON. AS I PRESSED ON THE PEDAL TO GET ON THE CENTER LANE, THE CAR STARTED LOSING SPEED. I PRESSED THE PEDAL BUT THE SPEED KEPT COMING DOWN. AT THIS POINT THE SPEED WENT TO ABOUT 20 MPH AND A SEMI TRUCK WAS DIRECTLY BEHIND ME. I TRIED TO GET TO THE RIGHT LANE, BUT ANOTHER SEMI WAS ON MY RIGHT SIDE. AT THIS POINT, THE SPEED WAS ABOUT 10 MPH. RIGHT AFTER THE SEMI PASSED, I CHANGED TO THE RIGHT AND HAD JUST ENOUGH INERTIA TO MAKE IT TO A POINT ON THE FREEWAY BETWEEN AN ENTRY RAMP AND AN EXIT RAMP, NOT ON A SHOULDER. AFTER STOPPING, I TURNED THE KEY IGNITION OFF. I TRIED TO START RIGHT BACK, NOTHING. I CALLED MY HUSBAND TO PICK ME UP. WHILE WE TALKED, I TRIED THE IGNITION AGAIN; THE CAR STARTED AND I DROVE THE CAR GOT OFF THE FREEWAY. I KEPT DRIVING ALL THE WAY HOME ON THE "GATEWAY" NEXT TO THE FREEWAY ON THE RIGHT LANE. WENT TO THE FORD DEALERSHIP AS SOON AS THEY OPENED ON MONDAY, 08/17/2015, EXPLAINED ISSUE. SERVICE REP INDICATED THAT THERE WAS A RECALL ON THE ENGINE THROTTLE BODY, BUT IT WOULD HAVE TO BE CONFIRMED. THE ONLY WAY THEY COULD CONFIRMED IT WAS TO DRIVE THE CAR ON THE FREEWAY, SINCE THE COMPUTER DID NOT SHOW FAILURE. THE CAR LOST POWER AS IT DID FOR ME, AND THE MECHANIC TURNED THE ENGINE OFF AND BACK ON TO RESET IT. WHEN I PICKED UP THE CAR ON 08/24/2015, IT WAS REPLACED UNDER THE RECALL. THE SERVICE REP SAID THAT THEY ARE STILL GETTING THIS COMPLAINT. THEY SEE QUITE A BIT FOR CITY TRAFFIC, BUT HAVE HAD SOME FOR HIGH SPEEDS. HE DID SAY THAT MY CASE WAS THE MOST DANGEROUS HE HAD HAD AND THAT UNFORTUNATELY, FORD WILL NOT ISSUED A FULL RECALL AND WILL ONLY REPLACE AS IT HAPPENS AND IF PROVEN.

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