NHTSA Complaint #10759144 — 2011 FORD FUSION

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Crash

Complaint Details

ODI Number 10759144
Vehicle 2011 FORD FUSION
Component STEERING
Date of Incident
Date Filed
Mileage 59,571 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I WAS DRIVING EARLY IN THE MORNING ON JULY 4, 2015 AND THE STEERING WENT OUT PRIOR TO HITTING A DEER. I TRIED TO AVOID HITTING THE DEER BUT COULDN'T TURN FAST ENOUGH DUE TO THE LOSS OF STEERING. SINCE THEN I HAVE HAD THE SUBFRAME AND BOTH UPPER AND LOWER CONTROL ARMS ON BOTH SIDES REPLACED AND A WHEEL ALIGNMENT COMPLETED AS WELL. STILL THE LOSS OF STEERING EXISTS AND THE LOCAL DEALERSHIP IS NOT WANTING TO FIX THE ISSUE. THE FIRST TIME THE LOST OF STEERING OCCURED I TOOK THE CAR TO MIDAS AND THEY REPLACED THE TWO 50 AMP FUSES AND STEERING WAS RESTORED. BUT FORD DEALERSHIP IS STATING THEY SAW NO DTCS RELATING TO LOSS OF STEERING BUT THE LOSS OF STEERING MESSAGE STILL SHOWS UP ON DASH.

Related Complaints for the 2011 FORD FUSION

Other STEERING Complaints

#11719026 Complete loss of power steering while driving, Service Power Steering Now warning light came on right after, service ...
#11716237 The contact owns a 2011 Ford Fusion. The contact stated that while attempting to turn the steering wheel, the steerin...
#11711274 Power steering failed, there is a recall (15S18/15V340) that was done in Jan 2017 but all they did was electrical rep...
#11709839 UNKNOWN I WAS TOOD IT WAS DUE TOA RECALL AND EVEN WITH MY EXTENSED WARRANTY I AM BEING REFUSED AND MY VWHICLE HAS BEE...
#11709277 While driving on a state highway at approximately 45 miles per hour got a message on the dash saying “service power s...

Recent Complaints for the 2011 FORD FUSION

#11719026 WHEELS Complete loss of power steering while driving, Service Power Steering Now warning light came on right after, service ...
#11712793 ENGINE My 2011 Ford Fusion Hybrid is dangerous to me and others on the road. When I drove my car, was coming to a stopping p...
#11712793 SERVICE BRAKES My 2011 Ford Fusion Hybrid is dangerous to me and others on the road. When I drove my car, was coming to a stopping p...
#11709839 SERVICE BRAKES UNKNOWN I WAS TOOD IT WAS DUE TOA RECALL AND EVEN WITH MY EXTENSED WARRANTY I AM BEING REFUSED AND MY VWHICLE HAS BEE...
#11709839 SUSPENSION UNKNOWN I WAS TOOD IT WAS DUE TOA RECALL AND EVEN WITH MY EXTENSED WARRANTY I AM BEING REFUSED AND MY VWHICLE HAS BEE...
Check any vehicle history by VIN - Free vehicle history report