NHTSA Complaint #10759037 — 2011 FORD FUSION

IN DECEMBER OF 2011 MY CAR HAD A RECALL FOR FRACTURING WHEEL STUDS. I BOUGHT MY CAR AT A YEAR OLD. A FEW MONTHS AFTER I BOUGHT MY CAR TWO WHEEL STUDS SNAPPED OFF. I CALLED FORD TO GET THE PARTS TO FIX IT AND THEY SAID NOTHING ABOUT THE RECALL. THEN ABOUT 6 MONTHS LATER ON OPPOSITE SIDE ANOTHER WHEEL STUD BROKE. I AGAIN CALLED FORD AND THEN THEY DECIDE TO MENTION THE RECALL. APPARENTLY THERE WAS ONE ISSUED BEFORE I OWNED MY CAR AND ONLY THE DRIVERS SIDE HAD BEEN FIXED. EVEN THOUGH I HAD HAD STUDS BREAK OFF ON DRIVERS SIDE AFTER THE RECALL. SO THEY DID THE RECALL ON THE PASSENGER SIDE. SINCE THEN I HAVE HAD STUDS BREAK 3 DIFFERENT TIMES ON BOTH SIDES. I CONTACTED FORD AND THEY SAY THERE IS NOTHING THEY CAN DO ABOUT IT. THIS TO ME IS A VERY BIG SAFETY ISSUE AND I DONT FEEL LIKE I SHOULD BE PAYING TO REPLACE THESE OR DRIVING A VEHICLE WITH POTENTIAL OF A WHEEL FALLING OFF.