NHTSA Complaint #10759007 — 2014 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10759007
Vehicle 2014 FORD FOCUS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 3,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

THIS VEHICLE SHOULD BE DEEMED UNSAFE. I BOUGHT THIS CAR LAST YEAR AND FROM THE GET GO, THE TRANSMISSION JUST DIDN'T SEEM RIGHT. THE CAR WOULD JOLT UNEXPECTEDLY AND WOULD HAVE ISSUES GOING THROUGH GEARS. I WAS TOLD TO JUST LET THE CAR BREAK IN MORE AND FINALLY AFTER ABOUT A YEAR I HAVE HAD ENOUGH. NOW WHEN I TRY TO PUSH THE GAS, THERE IS A DELAY FOR THE GEARS TO ENGAGE, WHICH HAVE ALMOST RESULTED IN 2 CAR ACCIDENTS. THIS CAR SHOULD BE TAKEN OFF OF THE ROADS IMMEDIATELY. GOING ON THE HIGHWAY SEEMS TO BE OK, BUT YOUR LOWER GEARS THE CAR JOLTS, MAKES LOUD SOUNDS, AND WILL RANDOMLY ACCELERATE AND GO TO HIGH RPM'S. I WAS TOLD I NEEDED A NEW CLUTCH AND SEALS AND THAT THE PARTS WOULD TAKE OVER 30 DAYS TO ARRIVE ON 08/24/2015. I INFORMED THE SHOP THAT I DID NOT FEEL SAFE DRIVING THIS CAR, AND THEY INFORMED ME A RENTAL WOULD NOT BE SUPPLIED FOR THE NATURE OF THIS ISSUE. THIS COULD POTENTIALLY LEAD TO DEATHS SO NEEDS TO BE ADDRESSED IMMEDIATELY.

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