NHTSA Complaint #10758917 — 2015 HONDA CR-V

TL* THE CONTACT OWNS A 2015 HONDA CR-V. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SHOOK AND VIBRATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DETERMINED THAT THE TIRES NEEDED TO BE BALANCE AND PERFORMED ALL NECESSARY ADJUSTMENTS. THE FAILURE RECURRED SEVERAL TIMES AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND NOTIFIED THE MANUFACTURER. THE MANUFACTURE DISCLOSED TO THE DEALER THAT THE FAILURE WAS A DIRECT RESULT OF A DESIGN ERROR, WITH NO KNOWN REMEDY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,800.