NHTSA Complaint #10758912 — 2011 BUICK ENCLAVE

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	10758912
Vehicle	2011 BUICK ENCLAVE
Component	VEHICLE SPEED CONTROL
Date of Incident	August 23, 2015
Date Filed	August 24, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MT

Consumer Description

WHILE TRAVELING WITH CRUISE CONTROL SET TO 79 MPH, I ACCELERATED TO PASS A SEMI THAT WAS DRIVING ERRATICALLY. AFTER PASSING, I LET OFF THE GAS BUT THE GAS PEDAL STUCK. NONE OF THE CRUISE CONTROL BUTTONS WOULD WORK TO SLOW US, THE BRAKES WOULD NOT SLOW US, EVENTUALLY PLACING THE CAR IN NEUTRAL ALLOWED US TO SAFELY STOP ALONG THE ROAD. BUICK CUSTOMER SUPPORT BASICALLY SAID THERE'S NOTHING WRONG AND UNTIL THERE'S MORE INCIDENTS THEY WON'T DO ANYTHING.

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