NHTSA Complaint #10758801 — 2008 MINI COOPER

WHILE TRAVELING ON THE HIGHWAY IN DICKSON, TN MY 2008 MINI COOPER LOST ALL POWER WITHOUT WARNING. I WAS ABLE TO MAKE IT TO THE SIDE OF THE HIGHWAY. THIS WAS DURING AN ICE STORM. WE HAD TO WAIT HOURS ON THE SIDE OF A HIGHWAY WITH NO HEAT, AND VEHICLES STRUGGLING TO STAY ON THE ROAD, UNTIL A TOW TRUCK DRIVER FROM AAA WAS ABLE TO PICK US UP, SAYING HOW LUCKY WE WERE TO HAVE NOT BEEN HIT. WHEN BRINGING THE VEHICLE TO A CERTIFIED MINI DEALERSHIP I WAS TOLD THAT IT WAS DUE TO LOW OIL LEVEL. THE INCIDENT OCCURED IN FEBRUARY, MY OIL WAS CHANGED ON DECEMBER. UPON REPAIR FROM MY INDEPENDENT MECHANIC, THE CAUSE OF FAILURE WAS DETERMINED TO BE A CATASTROPHIC ENGINE FAILURE DUE TO A FAULTY TIMING CHAIN THAT COLLAPSED. I HAVE BEEN MADE AWARE THAT MINI COOPER IS AWARE OF THE TIMING CHAIN DEFECT, AND IN FACT SENT OUT A SERVICE BULLETIN BUT HAS DONE NOTHING TO FIX THIS PROBLEM. ON BEHALF OF CURRENT MINI DRIVERS AND POTENTIAL BUYERS I URGE YOU TO LOOK AT THIS ISSUE IN HOPES OF PREVENTING POTENTIAL INJURIES OR DEATHS.