NHTSA Complaint #10758701 — 2002 FOREST RIVER CEDAR CREEK

WHY WAS DOMETIC NOT REQUIRED TO FIX THE DEFECTIVE BOILER TUBES ON IT'S REFRIGERATORS,INSTEAD OF JUST LETTING THEM SHUT THEM DOWN WHEN THEY LEAKED? THE ROOT CAUSE WAS DEFECTIVE TUBING. MY UNIT STOPPED WORKING SO DOMETIC SAID THAT THEY HAVE NO REPONSIBITY UNTIL THE UNIT IS UP AND RUNNING AGAIN. SEE ISSUE BELOW. NHTSA CAMPAIGN ID: 07V085000 2002 FOREST RIVER CEDAR CREEK MANUFACTURERFOREST RIVER, INC. RECALL DATE03/05/2007 COMPONENTEQUIPMENT:RECREATIONAL VEHICLE POTENTIAL # OF UNITS AFFECTED128000 SUMMARYCERTAIN RECREATIONAL VEHICLES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT. CONSEQUENCERELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE. REMEDYFOREST RIVER WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FOREST RIVER AT 1-574-389-4600,CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.000023275000221755000000330