NHTSA Complaint #10758532 — 2007 DODGE DURANGO

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10758532
Vehicle	2007 DODGE DURANGO
Component	FUEL/PROPULSION SYSTEM
Date of Incident	August 22, 2015
Date Filed	August 22, 2015
Mileage	59,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHENEVER I FILL THE TANK WITH GAS, WHEN THE PUMP CLICKS OFF, AND THEN GAS SPEWS OUT ALL OVER THE PLACE. THERE IS A "TECHNICAL SERVICE BULLETIN" DESCRIBING THIS PROBLEM ON MY VEHICLE, BUT WHEN I WENT TO THE LOCAL CHRYSLER DEALER FOR THE AIRBAG RECALL AND ASKED IF THEY WOULD FIX THE GAS PROBLEM, THEY SAID THAT THE "TECHNICAL SERVICE BULLETIN" WAS JUST "COURTESY INFORMATION" AND IF I WANTED TO "FIX" IT, I WOULD HAVE TO PAY FOR IT. I'VE SEEN ONLINE THAT MANY OTHERS HAVE HAD THEIR VEHICLE FIXED AT THEIR DEALERSHIP FOR FREE. I DON'T KNOW IF I WAS LIED TO, OR IF THE DRIVERS I READ ABOUT ONLINE JUST HAVE BETTER DEALERSHIPS THAN I DO HERE. I LOVE THE DURANGO - IT'S A GREAT VEHICLE, BUT THE GAS FILL PROBLEM IS A MESS. I WISH I COULD GET CHRYSLER TO DO SOMETHING ABOUT IT.

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Other FUEL/PROPULSION SYSTEM Complaints

#11204649 — April 30, 2019 — FUEL IS SPRAYED ON THE VEHICLE, FLOOR, PERSON'S UPPER AND LOWER BODY WHILE REFUELING. THE VEHICLE IS TURNED OFF, IN P...

#11196199 — April 15, 2019 — WHEN FILLING THE FUEL TANK UP THE GAS WILL SPURT BACK OUT , YOU CAN FILL IT SLOW OR FAST IT WILL DO THE SAME, IT'S N...

#11129267 — September 13, 2018 — I JUST PURCHASED A 2007 DODGE DURANGO AND NOTICED THAT EVERY TIME I FILL UP THE TRUCK AT A GAS STATION, INSTEAD OF TH...

#11119495 — August 12, 2018 — WHEN FILLING TANK THE FUEL FILLER HOSE SPRAYS FUEL BACK EVERYWHERE. I AM SCARED TO FILL MY TANK UP AS IT IS A RISK TH...

#11061082 — January 8, 2018 — I JUST BOUGHT A USED 2007 DURANGO AND UPON FILLING THE GAS TANK UP, THE GAS SPEWED OUT. THOUGHT IT MIGHT BE THAT PART...

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