NHTSA Complaint #10750176 — 2005 TOYOTA PRIUS

TL* THE CONTACT OWNS A 2005 TOYOTA PRIUS. WHILE WASHING THE VEHICLE, THE CONTACT NOTICED 2-3 DROPS OF WATER ENTERING THE FRONT PASSENGER SIDE WINDOW. THE WINDOW WAS CLOSED AT THE TIME OF THE FAILURE. ADDITIONALLY, WHEN THE VEHICLE WAS STARTED, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL FAILED AND WOULD NOT ILLUMINATE. THE CONTACT ENGAGED THE PUSH-TO-START BUTTON WITH THE BRAKES APPLIED TO SHUT OFF THE VEHICLE, BUT TO NO AVAIL. THE CONTACT THEN SHIFTED INTO PARK AND ATTEMPTED TO EXIT THE VEHICLE WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS KNOCKED TO THE GROUND BY THE DRIVER SIDE DOOR AND SUSTAINED MINOR INJURIES. AS A RESULT. THE DEALER STATED THAT THE INSTRUMENT PANEL COMPUTER NEEDED TO BE REPLACED. THE DEALER FAILED TO PERFORM A DIAGNOSTIC TO DETERMINE THE CAUSE OF THE ELECTRICAL FAILURE OR THE ACCELERATION FAILURE. THE DEALER ALSO ADVISED THE CONTACT THAT THE MANUFACTURER EXTENDED A WARRANTY TO COVER THE FAILURE, BUT THE CONTACT'S VEHICLE WAS OVER THE MILEAGE LIMITATION BY 4,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 174,000. THE VIN WAS NOT AVAILABLE.