NHTSA Complaint #10749931 — 2014 RAM 3500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 10749931
Vehicle 2014 RAM 3500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 13,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

THE OEM TRAILER BRAKE CONTROLLER DOES NOT WORK AS DESIGNED. THERE HAS BEEN NUMBER OR TIMES THAT I CAME CLOSE HITTING A CARS. THE BRAKE CONTROLLER IS NOT SUPPLYING ENOUGH VOLTS TO STOP MY 17K TRAILER. TOOK IT TO THE DEALER AND THEY SAID OEM BRAKE CONTROLLER IS WORKING FINE. WHEN I CHECK CONTROLLER IT'S ONLY SUPPLYING 6.5 VOLTS WHEN THE MANUAL SLIDE IS FULLY ENGAGED. THIS IS A BIG PROBLEM AND NEEDS TO BE ADDRESS BEFORE SOMEONE GETS KILLED. BY THE WAY MY TRAILER IS BRAND NEW AND WORKS FINE WITH FORD AND CHEVY OEM BRAKE CONTROLLER.

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