NHTSA Complaint #10749852 — 2004 SUZUKI VERONA ELECTRICAL SYSTEM

Complaint Details

ODI Number	10749852
Vehicle	2004 SUZUKI VERONA
Component	ELECTRICAL SYSTEM
Date of Incident	June 1, 2015
Date Filed	August 19, 2015
Mileage	74,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD INTERMITTENTLY FAIL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V262000 (EXTERIOR LIGHTING) AND CONTACTED THE MANUFACTURER. THE MANUFACTURER WAS UNDER LIQUIDATION AND WAS NOT ABLE TO HONOR THE RECALL REPAIR AT A LOCAL DEALER DUE TO A LACK OF DEALERS IN THE CONTACT'S STATE. THE CLOSEST DEALER TO THE CONTACT WAS OVER 120 MILES FROM HIS RESIDENCE. THE CONTACT WAS NOT COMFORTABLE DRIVING THE VEHICLE THAT FAR DUE TO THE POTENTIAL RISK OF A FIRE ERUPTING IN THE VEHICLE FROM THE HEADLIGHT FAILURE. THE MANUFACTURER ADVISED THE CONTACT THAT IF HE WANTED THE VEHICLE REPAIRED, HE WOULD HAVE TO PAY FOR THE RECALL REPAIR HIMSELF. THE FAILURE MILEAGE WAS 74,000.

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