NHTSA Complaint #10749807 — 2012 JEEP GRAND CHEROKEE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10749807 |
| Vehicle | 2012 JEEP GRAND CHEROKEE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 34,543 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
THIS ENGINE IN THIS VEHICLE MISSES FROM TIME TO TIME. I'VE TOLD MY DEALER EACH OF THE LAST 3 TIMES I BROUGHT IN FOR SERVICE OR FOR RECALLS. THEY HAVE RESET THE COMPUTER AND UPDATED THE SOFTWARE AND SAY THAT IF RUNS FINE. I TOOK THE VEHICLE ON A LONGER TRIP AND IT STARTED MISSING DURING A LATE NIGHT DRIVE TO VIRGINIA. THE MISSING WAS SO BAD I WAS LOOSING POWER. I AM AWARE OF THE FUEL PUMP RECALL THAT WENT OUT ON THIS VEHICLE IN APRIL, BUT ACCORDING TO MY DEALER THE PARTS ARE JUST BECOMING AVAILABLE NOW. I AM ON A WAIT LIST WITH NO DEFINITE DATE TO WHEN MY VEHICLE WILL BE REPAIRED EVEN THOUGH I BELIEVE I HAVE SYMPTOMS OF A FUEL PUMP FAILURE. I AM AFRAID TO DRIVE THE VEHICLE AND EVEN MORE AFRAID TO HAVE MY CHILDREN OR MY WIFE DRIVE IT. I AM AMAZED THAT THIS VEHICLE HAS HAD I BELIEVE 5 RECALLS AND STILL FIAT CHRYSLER GETS SO MUCH TIME TO REACT AND REPAIR WHAT APPEARS TO BE A SERIOUS PROBLEM. I WOULD HAVE HOPED OUR GOVERNMENT WOULD HAVE HELD THE NEW ITALIAN/FIAT OWNERS OF CHRYSLER TO A HIRING STANDARD. FIATS REPUTATION FOR LOW QUALITY CARS WAS SO BAD THAT THEY HAD TO PULL OUR OF THE US AND NOW THEY ARE BACK. WHY ARE THEY GETTING AWAY WITH SELLING CARS WITH DEFECTS THAT ARE POTENTIALLY VERY DANGEROUS AND THEN ALLOWED TO HAVE MONTHS AND MONTHS TO RECALL AND REPAIR THEM?
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