NHTSA Complaint #10749611 — 2011 MAZDA MAZDA6

SOMETIME AROUND THE BEGINNING OF JUNE I THOUGHT MY CHILDREN HAD SPILLED SOMETHING ON THE PASSENGER DASH BY THE WINDSHIELD. IT TURNS OUT IT IS NOT A SPILL, THE DASH IS STICKY, SHINY, AND IT IS SOFT AND MELTING. I CAN STICK MY NAIL INTO THE DASHBOARD; IT IS LIKE HOT BLACK ASPHALT WHERE YOU WALK WITH HEELS AND THE HEEL GOES INTO THE BLACK ASPHALT. SINCE I REALIZED THIS, THE AREA THAT IS SOFT, STICKY/MELTING IS PROGRESSING FARTHER DOWN THE DASH TOWARD THE GLOVE BOX. MY CAR HAS 46,000 MILES AND IS OUT OF WARRANTY WITH MAZDA. ADDITIONALLY I HAD A HEADLIGHT ON THE FRONT DRIVER SIDE OUT; AFTER RESEARCHING ON YOUTUBE, I FOUND OUT THAT I CAN BANG THE CLEAR HEADLIGHT SHIELD WITH MY HAND AND THE LIGHT TURNS BACK ON. THESE ARE THE TWO ISSUES I AM ALERTING ABOUT AS THERE ARE NUMEROUS ACCOUNTS OF CORROBORATION ON THE WEB AND YOUTUBE FROM MAZDA OWNERS ABOUT BOTH THESE SAME PROBLEMS.