NHTSA Complaint #10749485 — 2006 CHRYSLER PACIFICA

I TOOK THE CAR IN FOR AN OIL CHANGE AND WAS TOLD THE SUBFRAME WAS CORRODED. I WAS TOLD TO TAKE IT TO A DEAL TO HAVE IT INSPECTED. THE DEALER VERIFIED THAT THE SUBFRAME WAS RUSTED AND UNSAFE TO DRIVE. I CHECKED FOR RECALLS AND THERE WEREN'T ANY FOR 2006. THERE WERE RECALLS FOR 2004 AND 2005 WITH THE SAME PROBLEM STATING THAT THE SUBFRAME WAS NOT PROPERLY COATED WHICH RESULTED IN THE RUST. THEY STATED THERE WAS A HIGHER INCIDENCE OF RUST IN SALT BELT STATES WHICH APPLIES TO THIS VEHICLE. THERE IS ALSO A CLASS ACTION SUIT FOR VEHICLES FROM 2004-2008. WHEN I CONTACTED CHRYSLER CUSTOMER SERVICE, THEY INFORMED ME THAT THERE WAS NO RECALL FROM 2006 AND THERE WAS NOTHING THEY COULD DO TO HELP. THEY FELT AS THOUGH THE PROBLEM HAD BEEN CORRECTED. I DISAGREE SINCE THE SAME PROBLEM OCCURRED A YEAR LATER. I FEEL AS THOUGH CHRYSLER IS RESPONSIBLE AND SHOULD CORRECT THIS PROBLEM.