NHTSA Complaint #10749470 — 2012 NISSAN FRONTIER

MY AUTOMOBILE WAS ALWAYS SERVICED REGULARLY BY NISSAN DEALERS AND WAS LAST SERVICED ON 04 AUG 2015 AT MICHAEL JORDAN NISSAN, DURHAM NC. AT THAT TIME IT WAS NOTED THAT A BATTERY TERMINAL WAS CORRODED, WHICH I INDICATED I WOULD REPAIR MYSELF. ON 11 AUG, I INSPECTED MY BATTERY TERMINAL AND NOTICED THAT ONE OF THE BATTERY CELL CAPS WAS MISSING AND THE TOP OF THE BATTERY WAS DAMP AND DEBRIS HAD FALLEN INTO THE BATTERY CELLS AND THE POSITIVE BATTERY CLAMP WAS SEVERELY CORRODED. LOOKING ONLINE THERE ARE NUMEROUS OTHER COMPLAINTS ABOUT NISSAN FRONTIER BATTERIES BLOWING THEIR CAPS OFF AND EVEN DESTROYING THE ECMS. WHEN I ATTEMPTED RESOLUTION WITH NISSAN CUSTOMER SERVICE AND THE SERVICING DEALERSHIP I WAS ONLY OFFERED A REPLACEMENT BATTERY CAP AND A CHARGE OF $30 TO CLEAN THE TERMINALS. THERE IS OBVIOUSLY A PATTERN OF FAILURE HERE THAT IS EQUIPMENT RELATED AND I AM DISTURBED THAT NISSAN IS NOT INTERESTED IN SOLVING THE ROOT CAUSE OF THIS PROBLEM. HAVING A BATTERY THAT BLOWS THE CAPS AND SPEWS ACID IN THE ENGINE COMPARTMENT SOUNDS LIKE A MANUFACTURER RESPONSIBILITY TO ME.