NHTSA Complaint #10749463 — 2008 CHRYSLER ASPEN

WE LOST CONTROL OF THE VEHICLE UPON HITTING A MEDIUM SIZED BUMP WHILE TRAVELING APPROXIMATELY 38MPH IN A STRAIGHT LINE. THIS HAS HAPPENED MULTIPLE TIMES WHEN HITTING SMALL TO MEDIUM SIZED BUMPS SINCE WE PURCHASED THE VEHICLE LATE IN 2014. THERE ARE NO BROKEN OR WORN OUT PARTS IN THE STEERING OR SUSPENSION AND THE TIRES ONLY HAVE 3,000 MILES ON THEM. IN FACT, THE PROBLEM BECAME WORSE WHEN WE REPLACED THE PREVIOUS TIRES. THIS LEADS ME TO BELIEVE THERE IS AN ISSUE THE IN ENGINEERING OF THE STEERING SYSTEM ON THIS VEHICLE. IT IS LITERALLY IMPOSSIBLE TO HIT A BUMP WITHOUT THE STEERING PULLING TO THE SIDE, WHICH RE-DIRECTS THE VEHICLE REGARDLESS OF HOW HARD THE DRIVER GRIPS THE STEERING WHEEL. THIS IS A VERY DANGEROUS VEHICLE AND WE NEED A SOLUTION AS SOON AS POSSIBLE BEFORE THIS CAUSES A MAJOR ACCIDENT.