NHTSA Complaint #10749304 — 2014 RAM 1500

OUR '14 RAM 1500 WAS BOUGHT NEW ON 6/22/15. ON 8/9/15 OUR NEW 2014 DODGE RAM WAS PARKED ON A INCLINE IN A FRIENDS DRIVEWAY. MY WIFE AND SON GOT IN THE TRUCK, STARTED IT AND PUT IT INTO REVERSE TO LEAVE. AFTER MOVING ONLY A FEW FEET MY WIFE NOTICED THE HOSTESS COMING DOWN THE DRIVE TO SAY GOODBYE. SHE PLACED THE TRUCK IN PARK, GOT OUT OF THE VEHICLE LEAVING THE DOOR OPEN AND WALKED TO THE FRONT OF THE TRUCK. WHILE GIVING THE HOSTESS A HUG, HOSTESS EXCLAIMED YOUR TRUCK IS ROLLING AWAY. MY WIFE TRIED TO RUN BACK AND AROUND THE DOOR TO GET IN THE VEHICLE. BEFORE SHE COULD, THE OPEN DOOR TOOK DOWN TWO MAILBOXES AND 4X4 TIMBER POSTS THEY WERE MOUNTED ON AND OPENED THE DOOR BEYOND THE SPRING LIMIT PUSHING INTO THE FRONT FENDER AND POPPING OUT THE FRONT HEAD LIGHT. THE TRUCK ROLLED ACROSS THE STREET INTO THE NEIGHBORS YARD HITTING A POWER POLL WHERE IT CAME TO STOP. THE IMPACT TO THE POLL WAS STRONG ENOUGH TO PULL DOWN POWER LINES. UPON REACHING THE VEHICLE A MALE GUEST NOTED THE VEHICLE WAS STILL IN PARK. MY 9 YEAR OLD WAS STILL STRAPPED INTO HIS SEAT BELT AND SIGNIFICANTLY SHAKEN UP THOUGH NOT INJURED. THE POLICE AND UTILITY COMPANY ARRIVED. THE OFFICER WROTE HIS REPORT UP AS VEHICLE MALFUNCTION. THE TOW TRUCK OPERATOR SAID THE VEHICLE COULD BE DRIVEN IN ITS CONDITION. HE PULLED BACK THE DOOR TO AS CLOSE TO CLOSED AS POSSIBLE AND TIED CLOSED. THE REAR BUMPER AND TAILGATE ARE TRASHED. INSURANCE ADJUSTER HAS GIVEN PRELIMINARY ESTIMATE OF $8,900. THE POWER COMPANY HAS NOT CONTACTED US YET ABOUT THEIR SERVICE CALL. I GUESS VERY FORTUNATE THAT MY WIFE DID NOT MAKE IT AROUND THE DOOR AS SHE COULD HAVE BEEN CRUSHED BETWEEN THE DOOR AND TWO MAILBOXES. ALSO THANKFUL THE THE TRUCK WENT STRAIGHT ACROSS THE STREET RATHER THAN TURNING AND GOING DOWN A LONG HILL. HAVE CONTACTED RAM AND WAS PROMISED AN INVESTIGATOR WOULD BE IN TOUCH WITHIN 3 DAYS. 4TH DAY AND STILL NO CONTACT!