NHTSA Complaint #10748696 — 2014 FORD FOCUS POWER TRAIN

Complaint Details

ODI Number	10748696
Vehicle	2014 FORD FOCUS
Component	POWER TRAIN
Date of Incident	May 8, 2014
Date Filed	August 14, 2015
Mileage	500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

O5-08-14 I PURCHASED A BRAND NEW 2014 FORD FOCUS WITH 49 MILES ON IT. WITHIN 500 MILES I COMPLAINED OF A SHUDDER IN THE TRANSMISSION (TRANSMISSION: SLIPPING, JUMPING, HESITATING, SLOW TO ENGAGE, SAFETY HAZARD, FAULTY CLUTCH, MOSTLY ON TAKE OFF, ETC )AT 5900 MILES I TOOK IT IN FOR A SERVICE AND ASKED ABOUT THIS. I WAS TOLD THIS WAS NORMAL ITS THE NEW DUAL CLUTCH TRANSMISSION AKA DCT . IF THIS WAS NORMAL THEN WHY DID IT GET EXCESSIVELY WORSE AS I ADDED MILES? SO I BELIEVED THEM AND CONTINUED TO DRIVE UNTIL LATER IT CONTINUED TO WORSEN AND BE MORE NOTICABLE. 6-18-15 FORD REPLACED THE CLUTCH AND IT CONTINUED THE SAME PROBLEM WITHIN 500 MILES.

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