NHTSA Complaint #10748441 — 2013 CHEVROLET MALIBU ECO

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10748441
Vehicle	2013 CHEVROLET MALIBU ECO
Component	STEERING
Date of Incident	July 25, 2015
Date Filed	August 13, 2015
Mileage	57,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

WHILE DRIVING AND SIGNALING TO CHANGE LANE THE STEERING WHEEL LOCKED AND THE RADIO TURNED OFF. I TOOK IT TO THE DEALER AFTER SPEAKING WITH CHEVY. THEY WERE UNABLE TO REPLICATED THE ISSUE. IT HAPPENED A FEW MORE TIMES THEN AUG 8, 2015 I WAS ABLE TO RECORD A 2 MINUTE VIDEO OF THE ISSUE. IT IS UPLOADED ON YOU TUBE, HTTPS://WWW.YOUTUBE.COM/WATCH?V=T44SLFCG434 I TOOK THE CAR TO THE DEALER 8/11/2015. ON 8/13/2015 NICHOLAS FROM GLOBAL AUTO (908) 757-4000 CALLED SAYING THAT THIS IS HAPPENING BECAUSE OF A FAULTY ALTERNATOR. I FIND THIS HIGHLY SUSPECT BECAUSE OF THE FOLLOWING. AS YOU CAN SEE IN THE VIDEO, THE RADIO CUTS OUT, THE STEERING CUTS OUT BUT THE AIR CONDITIONER STAYS ON. IF THE ALTERNATOR IS GOING BAD YOU WOULD SEE AN ACROSS THE BOARD LOSS OF POWER NOT JUST CERTAIN SYSTEMS. I WILL BE TAKING THE CAR TO AUTOZONE THIS WEEKEND TO HAVE THE ALTERNATOR INSTALLED. DUE TO THE NUMBER OF COMPLAINTS REGARDING LOSS OF STEERING ON CHEVY MALIBU'S I HAVE ZERO FAITH IN THIS RESOLVING THE ISSUE. FURTHERMORE IF IT WAS THE ALTERNATOR IT WOULD NOT PICK AND CHOOSE WHEN TO QUIT AND IT WOULD NOT ONLY QUIT WHEN MAKING A RIGHT HAD TURN.

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