NHTSA Complaint #10748380 — 2009 AUDI A4

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10748380
Vehicle	2009 AUDI A4
Component	FUEL/PROPULSION SYSTEM
Date of Incident	August 1, 2014
Date Filed	August 13, 2015
Mileage	39,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TWO FAULTY MIS FIRES CAUSED CAR TO MISFIRE AND RUN ROUGH AND JOLT. CAR WAS TOWED TO THE CLOSEST AUDI DEALERSHIP FOR REPAIRS. SUBSEQUENTLY, WITHIN THE NEXT 9 MONTHS, THE CARE AGAIN EXHIBITED CLOSE TO THE SAME SYMPTOMS AND THE CAR WAS AGAIN TOWED TO THE CLOSEST AUDI DEALERSHIP. THIS TIME, THE INTAKE MANIFOLD WAS CRACKED AND WAS REPLACED. WITH A SERVICE BULLETIN OUT ON THIS VEHICLE ON THESE EXACT ISSUES, I WAS STILL CHARGED A $250 DEDUCTIBLE PER INCIDENT ($500 TOTAL) ON MY EXTENDED WARRANTY TO REPLACE BOTH THE INJECTORS AND THE INTAKE MANIFOLD. ACCORDING TO THE SERVICE BULLETIN, I SHOULD NOT HAVE BEEN CHARGED.

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