NHTSA Complaint #10748133 — 2003 KIA SORENTO STRUCTURE:BODY

Complaint Details

ODI Number	10748133
Vehicle	2003 KIA SORENTO
Component	STRUCTURE:BODY
Date of Incident	July 12, 2015
Date Filed	August 12, 2015
Mileage	79,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2003 KIA SORENTO. WHILE DRIVING AT 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HARMONICA BALANCE IN THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE CONTACT NOTICED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HARMONICA BALANCE NEEDED TO BE REPLACED AND THE REAR AXLE CORRODED AND NEEDED TO BE WELDED. THE VEHICLE WAS REPAIRED; HOWEVER, WHILE AT AN INDEPENDENT MECHANIC FOR ROUTINE SERVICE, THE MECHANIC STATED THAT THE SUBFRAME WAS CORRODED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.

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