NHTSA Complaint #10747904 — 1997 JEEP GRAND CHEROKEE

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE TRAVELING APPROXIMATELY 50 MPH, THERE WAS A VIOLENT SHAKING AND VIBRATION THAT WAS PROGRESSING IN THE FRONT OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHO REPLACED THE FRONT BALL JOINTS AND THE FAILURE RECURRED WITH EXTREME WOBBLING AND THE FRONT SUSPENSION WAS UNSTABLE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL AND THEN THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE CONTACT STATED THAT A TECHNICIAN DROVE THE VEHICLE AND INDICATED THAT THERE WAS AN EXTREME CASE OF WOBBLING AND THAT THE VEHICLE WAS NOT SAFE TO DRIVE AND NEEDED TO BE FURTHER DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.